Chef Gordon Ramsay, along with a team of hospitality experts, travels the country applying his high standards to struggling hotels, motels, and bed and breakfasts in an effort to get the owners and staff to turn their establishments around. Ramsay's signature no-holds-barred style will make it clear to those he coaches that there is no place for dirty rooms or incompetent staff if one hopes to remain in business.
The first hotel is Juniper Hill Inn in Windsor, VT. Gordon checks in to the Juniper Hill Inn, a place that looks like a million dollars, but smells of RAW SEWAGE. He meets the inn's wealthy and arrogant owner, Robert Dean II, and witnesses Dean's inexcusable treatment of his staff. Gordon quickly concludes that it may take a miracle to save the inn.
Work continues at a Vermont inn, where Ramsay sides with the staff against their boss. But his position is tested when he catches a staff member in a blatant lie.
The inexperienced owners of a historic—and haunted—New York hotel may lose their investment if the business isn't turned around quickly.
This week Ramsay checks into The Keating Hotel in San Diego, CA. The Keating, located in the city’s iconic Gaslamp Quarter, is a 35-room boutique hotel in debt and in crisis. The owner looks to Gordon to help him turn the hotel around. Gordon immediately sees issues with the décor, the room service, the laundry service, hotel restaurant MerK Bistro and the owner’s own managerial style. Will The Keating’s boss swallow his pride and agree to the changes that Ramsay suggests or will he push back.
Gordon Ramsay checks into the River Rock Inn in Milford, PA. The hotel, established in the 1880s, is falling apart. It’s in desperate need of a cleaning, there are dead bugs everywhere and Ramsay discovers a disgusting galaxy of stains on one particular bed spread that sends him through the roof.
Gordon Ramsay checks into the Roosevelt Hotel, a converted 16-bedroom schoolhouse, in Coeur D’Alene, ID, where the owner is more interested in dressing up like Sherlock Holmes for murder mystery nights than he is in updating the hotel’s musty décor.
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